Yellowstone Local is proud to represent The Perfect Light, an industry leader in custom outdoor lighting and now licensed electrical services.
You’re not just managing calls, you’re leading a frontline team that keeps electricians moving, customers happy, and operations humming.
Annual salary of $50,000–$70,000, based on experience
Full-time, salaried position
Office-based role in Houston, TX
Consistent Monday–Friday schedule
Leadership opportunity within a growing electrical division
Join an established, trusted brand expanding into licensed electrical services
Be part of a company with over 20 years of experience and 30,000+ happy customers across Texas
Entrepreneurial environment, your ideas and leadership matter here
Work alongside a tight-knit team committed to quality, safety, and next-level service
Career growth as The Perfect Light’s Electrical Division expands
Backed by a leadership team that values innovation, communication, and excellence
You won’t get buried in corporate red tape; this is where your leadership shines
Lead and develop a team of customer service reps and dispatchers
Oversee call handling, technician dispatching, and service scheduling
Create and improve call scripts, team procedures, and performance benchmarks
Monitor the dispatch board to maximize field team productivity
Provide coaching, conflict resolution, and performance feedback
Collaborate with warehouse, purchasing, and field managers to ensure job readiness
Analyze team performance reports and implement continuous improvements
Serve as the bridge between customers, technicians, and management
Location: Houston, TX
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
High school diploma or GED required; college degree preferred
3–5 years of experience leading a call center or dispatch team, ideally in electrical or skilled trades
Strong leadership and team-building skills
Excellent communication and customer service abilities
Knowledge of Microsoft Office and dispatch/service management software
Proven problem-solver under pressure
Bilingual (English/Spanish) is a plus
ServiceTitan experience is required
The Perfect Light is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow
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