Care Coordinator Job at Icon Health, Boynton Beach, FL

cTYxMUlHbWlxRytaM3kxWXJDeStqOS9EWWc9PQ==
  • Icon Health
  • Boynton Beach, FL

Job Description

Job description: Please read entire description for hours and bilingual requirements

About the Role

As a member of the Clinical Team, you will be responsible for supporting the Icon Orthopedic PA or NP in the execution of a patient’s treatment plan. This will involve both direct patient contact via text/email/phone as well as administrative task completion in multiple digital platforms. You will become the right hand person of the Clinician and a trusted advocate for the patient.

Responsibilities

  • Build trust with patients with an empathetic attitude and working knowledge of healthcare
  • Communicate and collaborate with external office staff as well as other members of the Icon clinical team
  • Prioritize the patient experience navigating their MSK care journey with unparalleled customer service
  • Complete tasks as directed by clinician in a fast paced environment

You May Be The Ideal Candidate if You Have...

  • At least 3 years of customer service in a healthcare setting
  • Ability to use multiple digital tools for record keeping and patient care directives
  • Excellent interpersonal skills and ability to engage patients
  • Ability to effectively communicate with other members of the Icon Team
  • Hard-working, flexible and able to handle the pressure of a fast-paced quickly evolving environment
  • Ability to problem solve independently and “think on your feet” as needs arise
  • MUST BE BILINGUAL ENGLISH AND SPANISH
  • WE HAVE 1 OPENINGS AVAILABLE:
    • 9-5 EST

Full benefits package on hire

Fully Remote

Salary 52k per year

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

  • 401k
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Language:

  • Spanish and English (Required)

Work Location: Remote

 

Job Tags

Full time, Work at office, Flexible hours,

Similar Jobs

EMINENTLEAP LLC

Car wash Attendant Job at EMINENTLEAP LLC

 ...basis, or at least twice a month - Clean the interior of all FSS pool cars at least once a month - On a quarterly basis, hand-wax all FSS pool cars - Assist FSS Installation in the preparation of FSS new/re-issue commissions for issuance - On an as-needed basis... 

Reform

Kitchen & Closet Designer Job at Reform

 ...Reform is seeking a motivated and results-driven Kitchen and Closet Designer to join our dynamic sales team. In this role, you will play a critical part in both the design and sales process, working closely with homeowners and trade clients to create beautiful, functional... 

Chelsoft Solutions Co

MuleSoft Developer_only on W2 Job at Chelsoft Solutions Co

 ...Mulesoft Developer Location: Kansas City, MO 12+ Contract Key Responsibilities: Develop integration solutions using MuleSoft Anypoint Studio and Mule ESB. Design and implement APIs, data transformations, and real-time integrations. Collaborate... 

IBM

IBM Strategic Technology Partnership Leader - NVIDIA Job at IBM

**Introduction**This role is responsible for all aspects of overall IBM results for a key Strategic Technology Partner. A collaborative leader who leads across various stakeholders and teams to drive business development and strategic alignment. Crafts and executes the...

Union #69 - Appleton, Hope, Lincolnville

Special Education Ed Tech III Job at Union #69 - Appleton, Hope, Lincolnville

 ...Hope Elementary School is currently seeking a full time Special Education Ed Tech III. The ideal candidate will be experienced, collaborative, positive, energetic, and engaging. If interested, please send a completed Educational Technician application, three letters...