About Us:
We are a trusted travel services organization dedicated to delivering seamless booking experiences and personalized travel support. Our team partners with top travel providers to ensure clients receive the highest level of service and value.
Position Overview:
We are looking for a professional and customer-focused individual to join our team as a Client Service Associate / Travel. This role involves assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.
Responsibilities:
Respond to client inquiries and provide support with travel-related services
Assist with reservations, itinerary planning, and booking adjustments
Provide accurate information regarding travel options, policies, and requirements
Build and maintain positive client relationships through excellent customer service
Collaborate with team members to meet client needs efficiently
Qualifications:
Strong customer service and communication skills
Detail-oriented with excellent organizational abilities
Ability to manage multiple tasks in a fast-paced, remote environment
Previous experience in travel, hospitality, or client services is a plus (but not required)
Self-motivated and comfortable working independently
What We Offer:
Remote work flexibility
Training and mentorship opportunities
Professional growth in the travel industry
Supportive and collaborative team culture
Access to exclusive travel perks (after training completion and eligibility)
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**Overview**REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life....